Following are IPs we monitor from:

US – 208.76.247.18
DE – 195.37.209.43
AT – 81.19.151.110

In case you have no contacts added yet, go to Menu Tree->Add contact item. You will be presented with the following form

Mobile Phone field here is disabled, which means you should purchase SMS credits before you add your mobile phone number. By clicking on the “Buy SMS” link, you will be presented with the following view:

You can see your current balance here and also can order additional SMS credits. After filling the amount you’re willing to order (minimum of 20) in Total Price field, you will see the total amount of purchase. Confirm your order by clicking on the Order button and you will be redirected to PayPal for completing the last steps of your purchase. Your SMS account will be credited accordingly.
After the purchase is finished, the Mobile Phone field will be enabled so you can input your mobile phone number by adding ‘new contact’ from the Menu Tree or directly from the Contact module on your dashboard. After adding the Mobile phone number, a confirmation SMS will be sent to your mobile with a randomly generated confirmation number. To activate your SMS notifications you should go to the ‘Contact’ module on your dashboard and click on corresponding contact (it will be highlighted) and click on the edit icon at the header of Contact module as it is shown in the following screen:

Please enter the received number in the verification code field and click the ‘Save’ button. You’re finished now with activation of your SMS notifications. Future edits to the same account Verif.code field will not be available.

Alongside with desktop widgets user may now create his own widgets and locate them directly on his site. To create widget click on the My Widgets link from the Start menu and with the help of wizard create your widget.

In the step 4 you may change your widget colors, fonts and borders to fit it into your site overall design. Press on “Preview” button to see your widget look and feel. If the widget have desired look and feel just press on “Generate” button
and in the last 5th step system will generate code which you have to put into your site code.

All previously created widgets can be edited or deleted again via My Widgets wizard. In the first step select the option you need and based on your previous selection next step will suggest appropriate view.

“Habit #5: Business technology leaders manage computing and communication
professionally and cost-effectively through negotiated service-level agreements
(SLAs) and measurement best practices.”
According to Stephen J. Adriole and data collected at Cutter Consortium
since 2001 (Andriole, S.J. The 7 Habits of Highly Effective Technology leaders,
Communications of the ACM, March
2007, Volume 50, Number 3).

Measurement skill is important for the Business Leader. Leaders must be aware of what is happening in their industry and in their environment. If something cannot be measured it cannot be improved. If metrics are not explicit it is not easy to communicate and set goals. Not possible to excel. It is like driving a car without a dashboard.

There are different sort of metrics related to the execution of IT resources which directly affect the business. We
already discussed availability and response speed at our previous post Monitis’ 5 easy steps for delivering the ultimate web user experience. Step 1: Response & Availability. Availability metrics show managers how long their site is running and how well it is serving the users. Slow response outcome is similar to site outage; most users will not wait more than 4-8 seconds for the page to load, they will just go to another page. It is a good practice of managers to closely watch the availability metrics and set a target SLA (Service Level Agreement) even when customers don’t requested it. The SLA is a goal that a Business Leader communicates to their IT department (“Provide 99.9% uptime” or “Provide average response time bellow 500 msec to the US market”) and monitis services can help to measure the execution .

In this post we discuss the next important metrics group related to website traffic. It shows how many
users the website is serving at any interval. The important metrics are number of unique visits and page views (we will discuss other related metrics in other posts). These metrics show how much potential online revenue your site may have if successfully convert the visitors into customers. The more traffic your site receives the more is its business potential and value.

There are two scenario of visitor tracking metrics usage:

1) Visitor tracking metrics shows how well the Company PR, Sales and Marketing works. Business Leader can communicate goals back to the Sales and Marketing Department using these metrics (e.g. “Increase traffic
by 20% for the next month”).

2) In combination with the response speed it provides more insights about site technical performance. For example if in case of high traffic a site response speed significantly decreases, it is a clear indication that the IT need to take
closer look on the server load capacity. Business Leader can control and communicate goals to IT Department using the combination of both metrics (e.g. “Provide bellow 1 sec response time during 1000 visitors per hour traffic”)

Monitis supports both practices, which actually makes the service such unique. The first ‘marketing’ case is supported with other web analytic sites, but the aggregated statistics and response speed makes also the second case possible, thus closing the gap between IT and Business. In the chart bellow it shows no problem with the load:

The visitor tracking monitoring can be started easily, without much technical knowledge and within minutes. Click on Visitors Tracking in the menu. It will open a form like this:

Enter site URL and title, then click add. It will add a new widget at the monitis dashboard, showing something like this:

Copy the code from the box and paste it into the HTML page you want to monitor just before the body tag. It will be absolutely not visible to end users.

Here we go. Now if you choose chart view on the widget you show see something like this:

Technorati Tags: monitis, mon.itor.us, webanalytics, analytics, visitors, webstatistics, uptime, availability, monitoring, website, webmaster, cio, ceo, ebusiness, SLA

The success of any blog depends on amount of visitors reaching the blog. How you can know that information? Using mon.itor.us visitor tracking feature it is easy to start monitoring daily visits of your blog in a matter of minutes.

Blogger.com is a popular free blog provider destination. Here are the guidelines how to do add visitor tracking to Blogger.com in 2 simple steps.

1. First you need to activate your visitor tracking project by clicking on Visitor Tracking from mon.itor.us Add Module menu tree.

Type your blogger.com URL and click on “Add”.

Mon.itor.us will provide you then a few line of HTML code.

2. Now copy the HTML code as it is and perform the following steps:

• Log in your Blogger account.
• Go to “Settings”
• Click to “Template”
• Click on “Edit HTML”
• Paste code before </body> tag, as shown below.

Once it is saved you can start tracking your visitor data from blogger on mon.itor.us!

Technorati Tags: blog, blogger, blogger.com, mon.itor.us, visitors, webanalytics, analytics, tracking, traffic, monitoring, website

The web is evolving rapidly. Customer expectations are changing and expanding in step with this evolution. We believe that in order to provide the ultimate customer experience site owners, business and IT managers, webmasters, sales, operations and customer support personnel must have data about website performance in order to know if they have a problem and to quantify the size of that problem. Monitis provides 5 steps easy process to deliver the ultimate web user experience.

Step1 – External Availability and Response Monitoring. End user web experience directly depends on web page response speed and availability of a website. Poor web experience means lost customers, credibility and revenue. It is a result of slow response or outage, which may be influenced by several independent factors like network connection, hardware failure, wrong systems design, programming language, web traffic, database performance, operational system setup, VPNs, gateways and other components performance.

The first thing you must know if you indeed have a problem delivering your web content to your end user. Monitis allows start checking Availability and Response within 5 min. Everyone can do it! All you need is to enter your site URL or IP address:

For example, bellow are real one day Amazon and EBay web servers data charts. It is explicit that Amazon response time noticeably slower than EBay’s one. Although not yet critical, it is somehow close to yellow border. And if even Amazon have some speed issue, it is very likely to be your website problem:

The video bellow explains the step in more details.

 

In the next post we will explain the Step 2 – Web Visitor’s tracking. Stay tuned!

Technorati Tags: monitoring, monitis, uptime, performance, website, webmaster

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Until recently mon.itor.us provided static scale for tests’ graphical views defined by default. But based on our Users feedbacks we have developed dynamically scaled graphics so that graphics upper limit for each particular test forms from its max response time.

In order to save Users previous experience now we have developed the ability to switch between Dynamic and Static scalings for tests chart views. Moreover, now users can define their own number as a max scale for each test.

As one of our users mentioned “Dynamic scaling works perfect if you do not need to compare different tests performance. Otherwise you have to set the same value as a max scale for graphics”.

Now mon.itor.us performs internal network monitoring via Downloadable Smart Agent. The feature is available only for signed up users. To download an instance of Agent click on the “Add Agent” link and from the opened window follow the “click here” link.

Then a new window will be displayed with the “Download Agent” button. Press on it and in a few seconds the download of setup.zip file should start. Unzip downloaded file and double click on the Setup.exe to install Smart Agent on your PC. After the installation Activation window will appear in the right bottom part of your screen needed for activation of your agent. At the same time you can see a colored circle on the task bar, which shows the current status of your agent.

Enter any activation key and your e-mail address (you should use only an e-mail of your sign up account). Press on “Activate” button to make your Smart Agent work. If everything is ok, you will see a message “Your agent is activated” and the circle color will be green. In case on any problems you will get an informative message regarding the type of the problem. Installed Agent can be opened from the Start -> Programs ->

Once you have activated your agent, you will see the list of parameters of your PC after clicking Add Agent the next time. You can choose the needed parameters to be monitored from the window.

Newly added test name will appear under the My internal tests link. Also you will see internal test module on your customized page. In the free version the checks are conducted every 30 min, so you will see the first check result in a 30 min after addition.

All other activities connected to internal monitoring modules such as editing, deleting, or closing, are similar to external tests modules activities.

Important note: Smart Agent is using the Internet Explorer connection settings of the computer where you installed it, for sending data to our server and your dashboard. Please check if your IE settings are properly configured and you can access public websites using IE.

Technorati Tags: Agent, monitoring, mon.itor.us, network monitoring, internal monitoring, systems monitoring

In order to use this new feature you must be a registered (signup) user. Then “Visits tracking” will available in your menu tree. To add visitor tracking module first click on the “Visitor Tracking” link in the tree.

Then from the opened window (in edit mode) get javascript code fragment and put it in your site code and see reports of your site visits.

Similar to tests you may switch among bar chart, line chart and table views using icons placed in the title bar as well as in the module edit view. You may also select or unselect Visits or/and Views via clicking on them.

Important notice: Script should be put into your page in the exact format!

You may also generate VT reports using Traffic report link from your tree.

Now, with the new Ajax Chart view module it is easy to check performance of the website at any particular date, as well as easy to filter out perfdata of a particular monitoring location. You can use Calendar icon to select a date or arrow buttons to go directly to previous or next day. Monitoring legends on the bottom of charts are now clickable and can be checked/unchecked. The Chart view is an Ajax component which draws the chart right within the client’s browser, and due to it the filtering/re-drawing and view change processes are fast and don’t create traffic for the users.

Another improvement is that it now shows daily (for day test charts)/monthly (for report charts) statistics on top of the chart:

Technorati Tags: Ajax, chart, website performance, website monitoring, mon.itor.us, monitorus